FAQ

What is soft washing?

Soft washing is a process that involves a lot of water (up to 20 litres a minute) at a low pressure, detergent to loosen the grime and good old fashioned elbow grease with a soft brush before the building is rinsed down to leave it clean and fresh.Most exterior cleaning services performed by todays professionals fall under the soft washing methodology. Soft washing is a much kinder to your buildings than high pressure cleaning.

Are the detergents harmful?

No, the detergents we use are environmentally friendly. The detergent that I use has been approved by a leading New Zealand paint manufacturer for use on their product. The quantity of the detergent is carefully controlled during the application process to ensure that there is enough on the job to perform the work required of it and not so much that it would leave a significant residue that would be of any concern. There is no evidence that it is at all harmful to plants or pets. During the final rinse process we fully rinse all of the foliage in the area of the work to ensure there is no residue left on your plants.

Will the cleaning process damage my house or property?

I take all possible steps to ensure that there will be no damage to your home or property. I treat your home as I would my home. With the correct use of the right products to do the job and low pressure-high, volume water application the whole washing process is fully controlled.

Do I need to be home when you wash my home?

No. I am fully equipped to carry out the work required and all that I need at your home is a good reliable water supply from an outside tap. Before you leave home you need to ensure that all windows are closed, there is no washing on the line, footwear in the back porch or anything around the house that you would prefer didn’t get wet. If you have pets that can be a bit frightened of strangers on their property we ask that you take steps to secure them inside before you leave home.

I have a brick home. Why do I need to have it washed?

Regardless of the exterior cladding on your home it is just good home maintenance to have your home washed regularly. While dirt and grime is not as obvious on a brick exterior somewhere on the house there will be painted surfaces, e.g. facia boards and soffits. Metal or plastic spouting needs washing. Metal for the salt and corrosion and plastic gets black in time. Spiders are of course an ever present problem whatever the exterior of our homes may be made up of. All of these issues are taken care of with a HOUSE WASH GUY soft wash.

Does the house wash include the windows?

Absolutely. The exterior of all of the windows are fully washed and rinsed along with the rest of the exterior of your home.

Do you do water blasting?

The equipment I use has the capabilities of a water blaster. Water blasting is used on hard surface areas such as driveways, cobblestones, pavers, brick, stone or concrete walls and paths. The pressure can be varied to suite the degree of wash that is required. Decks are also pressure washed with a lower pressure than required for concrete but a higher pressure than an exterior wash. The delivery pressure from my machine is infinitely variable to suite all surface requirements.High pressure is never applied to any part of your building during the washing process.

What does it cost?

Every job is different and is priced according to a number of factors. The quoted price offered for the job is the price that I stand by. There are no hidden surprises. Factors that determine the quoted price are

1. Type of clean. Soft wash on the house, pressure wash on concrete, decks, walls, fences.

2. Size and height of the house or building.

3. What the cladding type is. Brick, Stucco, weatherboard, Paint.

4. How dirty is the building?

5. Can we access the site easily?

6. Water supply pressure on site.

The walls on my house are green/black. How can you help me?

This problem is not uncommon on the south or colder side of your home. This is a form of mould. I can treat this for you to kill the mould and spores. Then I soft wash your home to remove the discolouration caused by the mold and freshen up your whole house.

My driveway and paths are green and slippery when wet can you help me?

Areas such as drives and paths are skyward facing and soot, pollen, dust and dirt all settle on them at some stage. This then forms an environment that mosses and lichen just love to grow in. When it gets wet it becomes a dangerous slip hazard. I can pressure wash this off your driveway and paths and make your concrete look fresh again. I can’t make it new but I can make it clean. After we have pressure washed the concrete we can chemically treat the surfaces to kill any remaining spores.

Do you guarantee your work?

I fully guarantee my work. You will be dealing with the owner/operator on the job. It is my pledge to you that I will treat your home as it if was my own. I will not leave the job until you and I are completely satisfied with the finish. I promise to leave your biggest asset looking its best.